Features Built for Home Service Pros
Scheduling • Estimates • Invoicing • Notifications • More
Answers, fast • Built for Home Service Pros
All the features you need to run and grow your home service business.
Direct Home Service (DHS) is a complete field service management platform built for owner-operators and growing teams. From first contact to final payment, DHS helps you work faster, stay organized, and deliver a customer experience that wins repeat business.
Less admin
Automations reduce manual work.
Faster approvals
Quote → approve → schedule in one flow.
Get paid sooner
Invoice and collect online—without chasing.
Designed for service pros
Plumbing • HVAC • Electrical • Cleaning • Lawn Care • Pool Service • Handyman • Pest Control • More
All features included
Mobile-first
Customer-friendly
How DHS helps
Win more jobs, schedule smarter, document work clearly, and get paid faster—while keeping customers informed every step of the way.
Explore the DHS feature library
Browse by category, or search for a specific capability. Every feature below is included in the DHS “One Plan, All Features” advantage— so you can grow without surprise add-ons.
Appointment Reminders
Keep customers informed and reduce schedule gaps with timely reminders and confirmations.
- Customer • No-shows
Automated Payment Reminders
Reduce late payments with automated reminders and clear invoice status visibility.
- Money • Automation
Client Portal
Give customers a clean place to approve quotes, view appointments, and pay invoices—without calling.
- Customer • Self-Serve
Crew and Time Tracking
Track time by job and crew so you can price better, plan capacity, and protect profit margins.
- Team • Security
Customer Communication
Send confirmations, reminders, status updates, and follow-ups to reduce no-shows and build trust.
- Customer • Trust
Estimates & Proposals
Create professional quotes fast, offer options, and make approvals simple so jobs move forward quicker.
- Sales • Conversions
Integrations
Connect key tools so your business stays in sync—reducing double entry and avoiding errors.
- Operations • Connected
Invoicing
Generate invoices fast—often from completed jobs—so you can bill the moment work is done.
- Money • Billing
Job Checklists & Standard Steps
Build consistent workmanship across techs with repeatable checklists and job steps.
- Operations • Consistency
Job Management
Work orders, checklists, notes, photos, and job status tracking to reduce callbacks and confusion.
- Operations • Quality
Lead Intake & Tracking
Capture inquiry details, track status, and keep follow-ups organized so opportunities don’t go cold.
- Sales • Follow-up
Mobile App
Run the job from the field—schedule, notes, photos, customer updates, and invoicing on the go.
- Team • Mobile
Offline Mode
Keep techs productive when cell service drops. Capture notes, photos, job details, and time—then sync updates automatically when you’re back online.
- Operations • Field Ready
Online Payments
Accept secure payments online so customers can pay instantly—without phone calls or checks.
- Money • Cash Flow
Performance Dashboards
See KPIs at a glance: jobs scheduled, jobs completed, revenue trends, and outstanding balances.
- Insights • Dashboards
Permissions & Roles
Control who can view, edit, and manage customer, job, and financial details across the team.
- Team • Mobile
QuickBooks Integration
Sync customers, invoices, and payments to QuickBooks to reduce double entry, improve bookkeeping accuracy, and speed up month-end close.
- Money • Accounting
Recurring Jobs
Set repeating visits for maintenance customers and keep recurring revenue predictable and organized.
- Operations • Recurring
Reporting & Insights
Track revenue, close rates, unpaid invoices, and trends—so decisions aren’t based on guesswork.
- Insights • Visibility
Review & Feedback Requests
Request feedback at the right time to improve quality and grow online reputation.
- Customer • Reputation
Scheduling & Dispatch
Plan the day with a clear calendar, assign techs, handle changes fast, and keep jobs flowing.
- Operations • Daily Control
Why “One Plan, All Features” wins
Many platforms charge extra for essentials. DHS keeps it simple: the full toolkit is available so you can focus on growth—not feature restrictions.
For owner-operators
- Win work faster with online booking + quick estimates.
- Stay organized with job documentation and reminders.
- Get paid sooner by invoicing on-site with online payments.
For growing teams
- Control operations with scheduling, dispatch, and job status visibility.
- Improve consistency using checklists and standardized workflows.
- Make better decisions with reporting and performance dashboards.
Ready to simplify your workflow?
DHS is built to help home service pros reduce admin, deliver better customer experiences, and grow profitably. Start free or request a walkthrough—either way, you’ll see the “All Features” advantage.
All Features FAQ
Is every feature included with DHS?
Yes. DHS is built around a simple promise: One Plan. All Features. You get the full toolkit to run your business without confusing add-ons.
What industries is DHS designed for?
DHS is built for home service pros—plumbing, HVAC, electrical, cleaning, lawn care, pool service, handyman, pest control, and many more.
Can DHS help me get paid faster?
Yes. Faster invoicing, convenient online payments, and automated reminders work together to reduce delays and improve cash flow.
Can I reduce no-shows and “where are you” calls?
Yes. Customer confirmations, appointment reminders, and status updates help keep schedules full and customers informed.