Data That Drives Better Decisions
Track revenue, jobs, and team performance instantly
No credit card. No Commitment.
Performance Dashboards Real-time insights for home service pros
See how your business is performing at a glance.
Direct Home Service dashboards bring together your most important metrics—revenue, jobs, technician performance, and customer experience—so you can make confident decisions without digging through spreadsheets.
Turn your data into day-to-day decisions
When your numbers live in different apps, it’s tough to spot trends or know what needs attention next. Performance Dashboards in DHS pull key metrics into one place so you can:
- See today’s jobs, appointments, and payments in real time
- Track revenue, profit, and job volume across custom timeframes
- Monitor technician performance and customer feedback over time
From the big picture to the fine details, you’ll know exactly how your business is performing—and where to focus next.
Dashboards built for how service businesses actually run.
Use this interactive demo to imagine how your DHS dashboards might look. No real data here—just a way to think through which metrics matter most to your team.
1 Live overview of your operation
- Live overview of your operation
Performance dashboards make it easy to see who’s doing what—and how well. Use data to coach your team, reward top performers, and fix recurring issues.
- Compare job completion rates and callbacks by technician
- Track on-time arrival rates and time-on-site
- Stay ahead of delays before they affect customers
2Revenue & profitability dashboards
- Track the health of your business
Follow key financial metrics without waiting for month-end reports. DHS helps you understand how your revenue, average ticket size, and job counts are trending.
- View revenue trends by week, month, or season
- See average job value and conversion from estimate to job
- Identify high-value services, neighborhoods, and lead sources
3 Technician & job performance
- Make performance visible (and fair)
Performance dashboards make it easy to see who’s doing what—and how well. Use data to coach your team, reward top performers, and fix recurring issues.
- Compare job completion rates and callbacks by technician
- Track on-time arrival rates and time-on-site
- Pair performance metrics with customer ratings and reviews
4Custom views for every role
- Owner, office, and ops friendly
Owners, office teams, and operations managers all need different information. DHS lets you filter and slice your dashboards so each person sees what matters most.
- Create views by date range, team, job type, or lead source
- Focus on operations, financials, or customer experience metrics
- Keep sensitive reports limited to the right team members
Performance dashboard planner (demo)
Use this interactive demo to imagine how your DHS dashboards might look. No real data here—just a way to think through which metrics matter most to your team.
Select the metrics you care about
Ready
Revenue & jobs – new work scheduled, revenue, job count
Technician performance – completion rates, callbacks, time-on-site
Schedule & utilization – today’s appointments, idle time, overbooked days
Customer experience – ratings, reviews, repeat visits, referrals
What your DHS dashboard could highlight
Revenue • Tech • Schedule
High-level view
Use the controls on the left to design a performance dashboard that fits your home service business. The right mix of metrics makes it easy to see what’s working, what’s slipping, and where to focus next.
Use the controls on the left to design a performance dashboard that fits your home service business. The right mix of metrics makes it easy to see what’s working, what’s slipping, and where to focus next.
Give your business a command center, not just reports.
Performance Dashboards in Direct Home Service turn your day-to-day activity into clear, actionable insights. Track revenue, jobs, technicians, and customer experience in one place—so you can run a tighter, more profitable operation.
Performance Dashboards FAQ
What kinds of metrics can I see on a DHS performance dashboard?
DHS performance dashboards focus on the numbers that matter most to home service pros—new work scheduled, revenue, job counts, technician performance, on-time rates, callbacks, and customer feedback. You can filter by time range, service type, team, or other criteria to see exactly what you need.
Are the dashboards updated in real time?
Dashboards are designed to reflect your latest activity, so as jobs are created, completed, invoiced, and paid in DHS, your performance views stay up to date. That way, you’re not waiting for a weekly spreadsheet to understand how the business is doing.
Can different team members see different dashboards?
The goal is to show each person what they need without overwhelming them. Owners and managers can focus on top-level metrics, while office staff and operations leads can use dashboards tuned for scheduling, dispatch, and follow-ups. Sensitive financial information can be limited to the right people.
How are dashboards different from reports?
Reports let you dig deep into specific data and export it when needed. Performance Dashboards are designed for at-a-glance visibility—so you can quickly check if you’re on track, then drill into reports for more detail when something looks off.
Is the Performance Dashboards feature included in my plan?
Direct Home Service is built around One Plan. All Features. Performance dashboards are part of the same platform you use for scheduling, job management, invoicing, and more—so you’re not paying extra just to see how your business is performing.